皇家华人

Site Technology Liaison (STL) Program

The Site Technology Liaison (STL) Program, launched in Fall 2021, is now entering its fourth year! This program empowers our staff with the necessary skills to support technology use in our schools. STLs receive continuous training from OTIS staff, covering essential areas like device management, warranty processes, and troubleshooting strategies. They are vital in managing student devices through the TDT-Asset system and providing Tier 1 support for both teachers and students. In addition to technical support, STLs play a key role in introducing new technologies to the school community. They help integrate innovative tools and resources, fostering a culture of continuous technological improvement. Regular monthly meetings ensure that STLs stay informed and connected, enhancing our collective ability to support the educational experience effectively. The STL Program reflects our commitment to maintaining a robust and responsive technological environment in our schools.

Expectations for this extended responsibility (ER) are:

• Using our inventory management software, TDT-Asset, to track student devices
  • Assigning and Unassigning Chromebooks
  • Creating Incidents for Chromebooks that need repairs 
  • Dispersing and collecting Chromebooks at the beginning and end of the school year
• Tier 1 Troubleshooting for
  • Student Chromebooks
  • Staff devices
  • Software issues
• Sharing new technologies with school staff
• Attending Monthly Virtual Meetings